5 Questions To Ask For Carpet Cleaning Services

At the time of hiring professional carpet cleaning, there are many questions that come to our mind first.

Carpet cleaning is a huge task and we normally see to it that what we use are eco-friendly cleaning products. We also use heavy cleaning equipment to deep clean your carpets.

With all these things, it is better to get a smart cleaner to clean your expensive carpet.

Let’s see the 5 questions that you need to ask for carpet cleaning services:


  1. Do cleaning services charges in writing before starting the carpet cleaning work?

Yes, many companies provide service charges in writing before they start the carpet cleaning work. By this way, you get to know what exactly your carpet cleaning requirements are and with respect to that, the customised package quotes are offered by the carpet cleaning firms. Just call Jena’s Carpet cleaning services to obtain free quotes from our friendly staff.


  1. Are Staff members certified?

The staff members get certified by their skill, study, written examination. Staffs are well trained in cleaning carpets systematically and become experts in deep cleaning your carpets with a suitable method using the eco-friendly products.


  1. What are the carpets cleaning methods used?

The carpets cleaning specialist scrutinise your carpets and mark the trouble spots, stubborn stains that are caused by various reasons like water damage, food, drinks, pets, and kiddies. Depending on that, experts provide the solutions that go well with the carpet. There are many carpet cleaning services like wet drying, shampooing, steam cleaning, etc.


  1. Do you provide a service guarantee?

Jena’s Carpet cleaning proffers excellent eco-friendly carpet cleaning services to its highest quality standards including entire house cleaning that is above your head and shoulders reach. With affordable rates, we deliver the best quality services for your valuable assets.


  1. Can you provide us the references of satisfied customers?

Ensure that you request references/ reviews of satisfied customers. You can also read reviews provided by current customers so that you can judge the company’s work.

By asking these questions you are able to understand about the cleaning services and the service that they provide.

Feel free to share this important information with your friends, family, and neighbours!


Customer Reviews
Jena's Carpet Cleaning
Based on 140 reviews
I got my carpet repaired and steam cleaned today and it was a perfect job! The staff and Vic were very professional and polite. I would highly recommend this company. Thanks for the great job guys!!
Priscilla DeBattista
Priscilla DeBattista
11:08 08 Feb 20
Vic thank you for your efforts and outstanding work on my carpet cleaning and repairs. I highly recommend using Jena carpet cleaning services. Very professional and helpful operator! Thanks Vic
Dante Oriol
Dante Oriol
23:53 14 Nov 19
Very friendly and reasonably priced, carpet repair barely noticable and done on the same day!
Jade & Ben
Jade & Ben
02:27 31 Oct 19
I had to fix a carpet to get my bond back. I was a bit scared to give the job to anyone as my bond depended on it. Found couple of companies and got quotes from them, one was crazy expensive and another one very cheap (bit dodgy). Both companies with great rating and reviews on their very good looking websites. Then I found Jena's, we call the emergency number and Vic answer the phone. Next day he was repairing the carpet and it was an absolutely artistic job!!! He was very professional, quick, friendly and very good price.The real estate ask for his details as they were very impressed with their professional job. Thanks Vic, you are an artist!
Lilliana Sierra
Lilliana Sierra
03:03 16 May 19
Have tried another cleaner in Melbourne earlier and it was not up to the required standards. Vic was amazing and did a good job above my expectations. He has a wealth of knowledge and can clean multiple types of stains. Highly recommended.
Stephen Bennett
Stephen Bennett
14:23 15 Apr 19
We have just had our carpet cleaned through Jenas Carpet Cleaning. I must say they have done a fantastic job. The carpets looks fresh and cleaner than ever before. We recommend this company.
John Peterson
John Peterson
00:49 10 Apr 19
I got Vic from Google and he did an amazing job removing pet and wine stains from our carpet at a great price. My carpets now looks brand new. Thanks again, Vic.
Terry Lewis
Terry Lewis
00:52 02 Apr 19