Flood Damage Carpet Cleaning, Drying and Restoration Services in Melbourne

Master Water Restorer Award to Vicky Chokshi from IICRC
We provide flood damage carpet drying and flood restoration cleaning services in Melbourne. We restore flooded carpets to its original condition with our attention to details and concise flood restoration process.
drying structure in a common area in an under-construction building
flood damage in a bedroom

Our IICRC Certified Flood Damage Carpet Cleaners Providing 24 Hours Emergency Services

Our emergency flood service team is available 24 hours a day, 7 days a week across Melbourne to attend your flood damaged carpets providing complete restoration.

We will reach anywhere in Melbourne conveniently within 1 hour and confidently initiate our flood damage restoration service.

No matter how your home is flooded, be it with heavy rainfall, a burst water pipe, washing machine incidents, tap, bath or sink overflow, sewage overflow or a roof leakage, we provide a range of restoration solutions depending upon the source of water and the condition of the flooded carpet and surrounding structures.

Untreated flood damage carpet can be harmful for health as the dampness could onset the growth of mould and mildew. Our flood damage repair process is second to none and will provide efficient results that will satisfy you of our restoration techniques.

removing excess water in an under construction building
drying wool carpet in an apartment

Flooded Carpet Drying and Restoration Process

Our flood damage carpet drying and restoration process is faster and achieve better results.

Assessment and restoration options

Upon receiving your call of attending the flood damage repair, our certified technician will arrive at your premises to assess and attend to the damage providing you the best possible options that will be economical to best restore the area.

Water extraction

Flood water will be extracted using specialised equipment as quickly as possible and also preventive measures will be advised or taken to block the flooding.

Underlay treatment

Flood damaged carpet, underlays and sub-floor will be treated with anti-bacterial treatment.

Drying structures and carpets

Penetrative and non-penetrative moisture meter along with infrared thermal meters will be used to monitor whereas dehumidifiers, thermo-hygrometers, air movers and air purifiers will expeditiously dry the existing structure, carpets, and underlays and remove dampness.


When the carpet is dried, the technician will sanitise the affected area to eliminate harmful bacteria and prevent the growth of mould and mildew.

Carpet steam cleaning

Once the carpet drying process is complete and sanitisation is done, steam cleaning carpets will ensure the carpet is brought back to its pristine condition and hygienically clean.


We will also deodorise the carpet to leave them clean and smelling fresh.

We will ensure that your flood damage clean up goes as planned and that all areas are treated and returned to its pre-existing situation.

Professional help is not far – Call us anytime

Our flood damage carpet cleaning, drying, and restoration services are available 24 hours a day for those sudden emergencies across Melbourne.

Contact us on 1300 887 131 for flood restoration services.

Google Rating
Based on 136 reviews

Samuel Coade

★★★★★ First of all thank you Vic for drying our property. We had flood in our basement. Which is restored by Jenas cleaning at our satisfaction. Really happy with his job. Thank you Vic.

Ruth Levinsohn

★★★★★ Vic has been amazing - efficient - prompt . I stuffed up in taking down the machine thinking the carpet was dry it wasn't - they came and it wasn't dry so they continued with the drying - didn't make me feel a fool even though I had stuffed up and they had to leave the drying going for longer and had to come back. When they say they will be here at a particular time they commit to the time and arrive. This is the second time I have overrun the bath and flooded the bedroom - these guys were 1000% better than the people I had the first time.

Can't recommend them highly enough they are .....TERRIFIC

Steven Ballerini

★★★★★ The team at Jena’s were absolutely outstanding from start to finish. I experienced a flooding issue late on a Friday evening in the middle of a hot Melbourne summer and my insurance company were unable to provide emergency assistance. I found Jena’s details online and they were incredibly responsive. I had a technician on my doorstep the following morning and my issue was totally resolved within 72 hours. They turned a stressful situation into a great outcome considering the circumstances. I would highly recommend their service to anyone!!!

Federica Immanuel

★★★★★ Jena's is very quick to respond when we called on Saturday night with an urgent request to have our carpet dried from flooding. They came the first thing in the morning on Sunday. We are very happy with their service and would recommend.

Michael Curtis

★★★★★ I cannot fault Jena's carpet cleaning service. After flooding my laundry and spare room. Vic attended promptly, detailed what needed to be done and quoted on the job. Vic took great care to ensure that the job was completed to his own high standard. I am very happy with the result and would not hesitate to call upon Jenna's again. Thank you Vic.

Contact Us