Flood Damage Restoration Melbourne

Our flood damage restoration process.

Our flood damage restoration experts use a specific method as below to dry, clean and sanitise your flooded carpet and surroundings, which prevents further contamination of mould, mildew and other harmful bacteria.

Flood Damage Assessment

We analyse the class of the water loss and category of the water to determine the level of damage using specialised equipment which also decides the drying time. Depending upon the class and category of the water, we then formulate the process to be carried out on your content and structure.

There are four classes of water loss, and it refers to the amount of water in the affected area and the anticipated rate of evaporation from wet materials in your home. Moreover, there are three categories of water damage, depending on the state of the water that affects your property.

Define the scope of works to dry flooded carpet and structure

1. Eliminate safety hazards

The first step we take is to identify and assist where possible in eliminating safety and health hazards. We check any electrical hazard, slipping, tripping, any unstable construction and advise you accordingly.

2. We remove any furniture if necessary

Furniture may need to be removed to prevent any secondary damage like stains, splitting and swelling.

3. Check the extent of the flood damage

We check the extent of the water damage to your carpet, underlay and structure by using moisture sensor, moisture meter, hygrometer, and thermal imaging camera, and many more.

4. Content

We also check your other content like picture frames, paintings, books, and anything that is hygroscopic, which quickly and easily get affected in high humidity.

5. Water Extraction

We use commercial water extraction equipment to extract excess water from the carpet and underlay. We lift the carpet and check underlay and subfloor. Our flood damage restorers will remove underlay if it is damaged.

6. Anti-microbial Treatment

We apply anti-microbial sanitiser and deodoriser to ensure a safer environment for all people on site. We also use bio-side sanitiser and mould control to prevent the spread of mould spores.

7. Moisture Mapping

Evaporation is the most important part of the flood damage carpet drying process. The rate of evaporation is determined by temperature, humidity and air movement. Upon physical removal of surface water from the carpet and underlay, we set up a balanced drying system to speed up the drying by using industrial air movers and dehumidifiers.

Air mover moves water molecules faster from carpet, underlay and structure into the air and dehumidifier remove that moisture from the air. We use a psychrometric chart to determine the thermodynamic properties of the moisture.

This process simplifies to understand the levels of temperature and humidity required to dry materials faster and more thoroughly. It is an effective dehumidification method.

8. Monitoring

From the beginning of the flooded carpet drying process, we continuously monitor and keep an eye on the complete flood restoration progress. We keep running on the specialised equipment at your premises to dry carpet, contents and structure.

Our flood damage restoration experts return at regular intervals to take humidity and moisture readings to ensure the drying goal is on the correct path.

9. Carpet restretching

If we lift the carpet, we relay it back.

10. Carpet cleaning

Once the drying process is finalised, our team will steam clean all carpets along with anti-microbial sanitiser to kill remaining bacteria. The browning treatment will be applied, if necessary, to the stains on the carpet to avoid browning of the carpet fibres.

11. Final reporting for insurance claims

Once the flood damage restoration is complete, we will justify our concluded work for your insurance claims.

We are a preferred choice for flood damage restoration Melbourne wide. Call our flooded carpet cleaning experts on 1300 887 131 to book emergency flood restoration service in Melbourne.