Flood Damage Carpet Cleaning, Drying and Restoration Services in Melbourne

We provide flood damage carpet drying and flood restoration cleaning services in Melbourne. We restore flooded carpets to its original condition with our attention to details and concise flood restoration process.
flood damage in a hallway
flood damage in a room

Our IICRC Certified Flood Damage Carpet Cleaners Providing 24 Hours Emergency Services

Our emergency flood service team is available 24 hours a day, 7 days a week across Melbourne to attend your flood damaged carpets providing complete restoration.

We will reach anywhere in Melbourne conveniently within 1 hour and confidently initiate our flood damage restoration service.

No matter how your home is flooded, be it with heavy rainfall, a burst water pipe, washing machine incidents, tap, bath or sink overflow, sewage overflow or a roof leakage, we provide a range of restoration solutions depending upon the source of water and the condition of the flooded carpet and surrounding structures.

Untreated flood damage carpet can be harmful for health as the dampness could onset the growth of mould and mildew. Our flood damage repair process is second to none and will provide efficient results that will satisfy you of our restoration techniques.

hallway flood damage situation
flood damage drying and restoration of a room

Flooded Carpet Drying and Restoration Process

Our flood damage carpet drying and restoration process is faster and achieve better results.

Assessment and restoration options

Upon receiving your call of attending the flood damage repair, our certified technician will arrive at your premises to assess and attend to the damage providing you the best possible options that will be economical to best restore the area.

Water extraction

Flood water will be extracted using specialised equipment as quickly as possible and also preventive measures will be advised or taken to block the flooding.

Underlay treatment

Flood damaged carpet, underlays and sub-floor will be treated with anti-bacterial treatment.

Drying structures and carpets

Penetrative and non-penetrative moisture meter along with infrared thermal meters will be used to monitor whereas dehumidifiers, thermo-hygrometers, air movers and air purifiers will expeditiously dry the existing structure, carpets, and underlays and remove dampness.


When the carpet is dried, the technician will sanitise the affected area to eliminate harmful bacteria and prevent the growth of mould and mildew.

Carpet steam cleaning

Once the carpet drying process is complete and sanitisation is done, steam cleaning carpets will ensure the carpet is brought back to its pristine condition and hygienically clean.


We will also deodorise the carpet to leave them clean and smelling fresh.

We will ensure that your flood damage clean up goes as planned and that all areas are treated and returned to its pre-existing situation.

Professional help is not far – Call us anytime

Our flood damage carpet cleaning, drying, and restoration services are available 24 hours a day for those sudden emergencies across Melbourne.

Contact us on 1300 887 131 for flood restoration services.

Tanja Paris
Tanja Paris
00:14 30 May 19
Had a hot water pipe burst flooding half the house, called Vic and he arrived ASAP. He was professional, courteous and put me at ease. He did a fantastic job and water was removed in no time, reducing any further damage. He turned up on time and always explained what needed to be done. I would highly recommend this company to anyone.
Lilliana Sierra
Lilliana Sierra
03:03 16 May 19
I had to fix a carpet to get my bond back. I was a bit scared to give the job to anyone as my bond depended on it. Found couple of companies and got quotes from them, one was crazy expensive and another one very cheap (bit dodgy). Both companies with great rating and reviews on their very good looking websites. Then I found Jena's, we call the emergency number and Vic answer the phone. Next day he was repairing the carpet and it was an absolutely artistic job!!! He was very professional, quick, friendly and very good price.The real estate ask for his details as they were very impressed with their professional job. Thanks Vic, you are an artist!
Stephen Bennett
Stephen Bennett
14:23 15 Apr 19
Have tried another cleaner in Melbourne earlier and it was not up to the required standards. Vic was amazing and did a good job above my expectations. He has a wealth of knowledge and can clean multiple types of stains. Highly recommended.
Neeha George
Neeha George
02:44 10 Apr 19
I'm very pleased with the service I received from Jena's Carpet cleaning. They came on time and even though I had only given a rough estimate of the area, they stuck to the quote and completed the job in one hour. In my experience they are polite, punctual, thorough, honest and good at their job. Would recommend them to anyone.
John Peterson
John Peterson
00:49 10 Apr 19
We have just had our carpet cleaned through Jenas Carpet Cleaning. I must say they have done a fantastic job. The carpets looks fresh and cleaner than ever before. We recommend this company.
Terry Lewis
Terry Lewis
00:52 02 Apr 19
I got Vic from Google and he did an amazing job removing pet and wine stains from our carpet at a great price. My carpets now looks brand new. Thanks again, Vic.
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