Tips for Selecting the Right Water Damage and Sewage Cleaning Service

When your home is damaged by water, it can be a stressful and overwhelming experience. Not only do you have to deal with the damage itself, but you also have to find the right contractor to help you restore your home back to its original condition.

How do you know which water damage and sewage cleaning service are right for you? In this article, we will provide you with eight helpful tips to use when making your decision.

1. Make sure the company is licensed, insured, and bonded

The first thing you will want to do when vetting water damage and sewage cleaning services is to make sure they are licensed, insured, and bonded.

This is important for two reasons: first, it protects you from any liability in case something goes wrong during the restoration process; and second, it ensures that the company is qualified to do the job.

2. Check online reviews

Once you have narrowed down your options to a few licensed and insured companies, the next step is to check online reviews.

Customers will often leave detailed reviews about their experience with a particular company, which can be helpful in making your decision.

3. Get multiple estimates

After you have read the reviews and decided on a few potential companies, the next step is to get estimates from each one.

Be sure to ask about the scope of work that will be included in the estimate, as well as any other charges that may not be included, such as environmental fees or permits.

4. Ask about their experience

When you are speaking with the estimator, be sure to ask about the company’s experience with water damage and sewage cleaning.

You want to make sure they have experience dealing with your particular type of damage, as well as the necessary equipment to get the job done right.

5. Find out what type of equipment they use

Speaking of equipment, another important question to ask is what type of equipment the company uses.

This is important because the type of equipment they use will determine how effective they are at removing the water and sewage from your home. If they are using outdated or inferior equipment, it could result in a subpar restoration job.

6. Ask about their process

Once you have determined that the company has the experience and equipment needed to do the job right, the next step is to find out about their process.

How do they go about removing the water and sewage from your home? What type of drying methods do they use? Understanding the process will help you determine how well they will be able to restore your home.

7. Find out about their guarantee

Another important question to ask is what type of guarantee the company offers.

Most reputable companies will offer some type of satisfaction guarantee, which gives you peace of mind that you will be happy with the final results.

8. Ask for references

Finally, before you make your decision, be sure to ask the company for references. This is a great way to get first-hand accounts of what it is like to work with the company and can help you make your decision.

Choosing the right water damage and sewage cleaning service doesn’t have to be difficult if you follow these tips. By taking the time to do your research, you can be confident that you are choosing a reputable and qualified company that will get the job done right.

Customer Reviews
Jena's Carpet Cleaning
4.7
Based on 150 reviews
We had bath overflow and all our bedroom carpet was wet. We called jenas cleaning. They responses in no time and arrived. They also help us with our insurance claim. We are really thankful to vic and his team for all their help.
monal patel
monal patel
10:45 21 May 20
Jena's carpet cleaning and the team work wonders !They did a brilliant job cleaning and repairing our carpet for end of lease.If you want the best service / price - look no further.Their quote was the best, and the service perfect.Go team.
Alec Jolliffe
Alec Jolliffe
01:34 21 May 20
Vik was awesome - very easy to communicate with, rescheduled my appointment without a problem when I was unable to make the original time. He arrived at 9am promptly. He worked around my needs to leave early and emailed me a copy of the receipt. Additionally, I had an old coffee stain on my carpet that I had ill-advisedly treated with a high PH chemical solution. Vik was able to restore it to unnoticeable condition - it really looks as good as new. Really really pleased with his work and professionalism and would highly recommend his services!!
Gabbie Smith
Gabbie Smith
09:29 20 May 20
Jena's carpet cleaning have steam-cleaned my carpets many times over several years. Always does a great job, and at a very reasonable price. Experienced, knowledgeable, professional & amiable.
Kara R
Kara R
05:06 09 Apr 20
Thankyou so much for your amazing help during the storm damage to my carpet. Vic and his team were very professional , prompt , understanding and impressive. I am so grateful and would highly recommend this company. My sincere thanks!!!
Mandy Corbel
Mandy Corbel
02:30 25 Feb 20
I got my carpet repaired and steam cleaned today and it was a perfect job! The staff and Vic were very professional and polite. I would highly recommend this company. Thanks for the great job guys!!
Priscilla DeBattista
Priscilla DeBattista
11:08 08 Feb 20
Vic thank you for your efforts and outstanding work on my carpet cleaning and repairs. I highly recommend using Jena carpet cleaning services. Very professional and helpful operator! Thanks Vic
Dante Oriol
Dante Oriol
23:53 14 Nov 19
Very friendly and reasonably priced, carpet repair barely noticable and done on the same day!
Jade & Ben
Jade & Ben
02:27 31 Oct 19
I had to fix a carpet to get my bond back. I was a bit scared to give the job to anyone as my bond depended on it. Found couple of companies and got quotes from them, one was crazy expensive and another one very cheap (bit dodgy). Both companies with great rating and reviews on their very good looking websites. Then I found Jena's, we call the emergency number and Vic answer the phone. Next day he was repairing the carpet and it was an absolutely artistic job!!! He was very professional, quick, friendly and very good price.The real estate ask for his details as they were very impressed with their professional job. Thanks Vic, you are an artist!
Lilliana Sierra
Lilliana Sierra
03:03 16 May 19
Have tried another cleaner in Melbourne earlier and it was not up to the required standards. Vic was amazing and did a good job above my expectations. He has a wealth of knowledge and can clean multiple types of stains. Highly recommended.
Stephen Bennett
Stephen Bennett
14:23 15 Apr 19
We have just had our carpet cleaned through Jenas Carpet Cleaning. I must say they have done a fantastic job. The carpets looks fresh and cleaner than ever before. We recommend this company.
John Peterson
John Peterson
00:49 10 Apr 19
I got Vic from Google and he did an amazing job removing pet and wine stains from our carpet at a great price. My carpets now looks brand new. Thanks again, Vic.
Terry Lewis
Terry Lewis
00:52 02 Apr 19
Had a terrible accident with the dog on brand new carpet. Vic was excellent. Carpet looks good as new.Posted By: Cuong Do
Jena’s Carpet Cleaning. Flood & Water Damage Restoration. Wet Carpet Cleaning & Drying. .
Jena’s Carpet Cleaning. Flood & Water Damage Restoration. Wet Carpet Cleaning & Drying. .
07:50 23 Feb 16