We may also gather information of other nature on our website which would not be identifiable or personal. This information can be related to how you use this site, the amount of time you browse our site, the kind of browser used, any activity, links followed etc. This information is mostly used by us for our private analysis and would not be identified to a particular visitor but would be viewed collectively. However, in the event of you making a request for an appointment or request for a quote from us, we would require you to submit some of your personal information. However, we would not ask you to submit you credit card details or any other financial information.
Use of Personal Information
Any personal information that would be collected on the site would not be shared with or sold to any other individual or company that is not affiliated to our company without your permission. However, the information may be shared with government companies or agencies if it is required by the law. All information that is collected on this website is stored on a secured server and would be password protected. Unless a confidentiality agreement has been signed, this information would not be accessed by our contractors, agents or any of our employees. We may use this information to send out information and offer emails but you can remove your details from the mailing list at any time that you wish by contacting us.
This information would be collected if you participate in any of our services or ask for any quotes or services from our website. The information would also be collected if you join or sign up for our mailing list. Any information that we collect is reviewed internally to use it for improving our website content, notify the visitors about any of our updates and to respond to our visitor queries.
Once this information is reviewed by us, it would be stored in the files. If we make any changes in the personal information collection, we would inform our customers and visitors immediately. All personal information received by us would only be used internally and would not be provided or sold to any third party.
Use of Web Beacons and Cookies
You would have the ability to decline or accept the cookies by modifying the web browser. However, if you do decline the cookies you might not be able to enjoy some of the interactive features which we offer to our clients on this site.
Web beacons are transparent image files which are used for monitoring your journey across this website. They might also be known as web bugs and are very commonly used by many websites and third party services for monitoring traffic. These can be used along with the cookies for better understanding of how the visitors respond with the content and web pages on the site. We may also use advertisements of third parties that might be using web beacons and cookies when they are placed on our website to know how many times the advertisements have been seen. However, any personal information that you provide us would not be provided to these parties for web beacon or cookie use.
Protection and Privacy Act for Children
Jenas Carpet Cleaning is a website which has been made for the use of adults and for their service. This website has not been directed to children under 13 years of age. We ensure that our website is in compliance with the Online Privacy and Protection Act for Children. We ensure that we would not collect or make use of any personal information from children under 13 years of age knowingly.
Non Personal Information
Jenas Carpet Cleaning may also collect some information other than what has been listed above. This would be non personal information and would not be identifiable to any particular individual or visitor to this website. This information is collected mainly for analysing various trends related to this website, to administer this site, for tracking the movement of our users when they visit this website and for getting more demographic information. All of this information helps us to understand more about the user base for our website. We only make use of this information for our internal purpose and we would not share it with any other organisation or use it commercially for any purpose.
Remarketing with Google AdWords
To compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
In the event of the sale of Jenas Carpet Cleaning to another party, any information that we would have collected over the course of our business through voluntary participation of the visitors on this site might be transferred to our new owner. This would be a part of the site sale and is essential so that the services that would be provided to you would continue as before. However, in this event we would ensure that all of our customers and visitors get a notice through the website about the chance in the practices and control of the site. We will also make efforts to make sure that the purchaser would honour any requests for opting out from our customers.
Removing and Correcting Any Information
Effective Date and Updates
Agreement to Terms
Jena’s Carpet Cleaning
31 Spring Street,
Melbourne, Victoria – 3000
1300 887 131